Look to the OPPA and the APA to provide information to address the questions you encounter in the day-to-day practice of psychiatry: resources to guide you through the ethical, clinical and economic aspects of being a psychiatrist.
When an Insurance Company Denies Coverage of Services
Under Ohio law, patients (with their physician's assistance), may be able to appeal a decision by an insurance company when it limits or completely denies coverage of services. Appeals must first be made to the insurance company directly (known as the "internal review.") After a review, the company will send the patient a letter explaining why the appeal has been reversed or denied and outline the next steps.
If the insurance company denies, reduces or terminates a service or treatment because the plan determines the service or treatment is not medically necessary, the case could be eligible for an "external review" with an independent review organization. Physican experts knowledgeable on the specific medical conditions are employed by IRO's to review the case.
The external review is not an automatic process; the patient (with their physicians assistance if so desired), must initiate an external review by contacting their insurance company.
To learn more about the Internal and External Appeals Process
Regrettably, all too often, patients (with the assistance of their psychiatrists and/or the facility where services are rendered, such as an inpatient hospital setting) may not appeal all denied services. The OPPA has been working with the Ohio Department of Insurance to address ongoing and increasing problems associated with insurance companies denying services as "not medically necessary." OPPA members are encouraged to contact the OPPA to learn more about the appeals process, why it's important that all denied services be appealed and how you can get involved if you'd like to make a difference in addressing these types of concerns!
Here are the results of the external appeals process findings for the past few years:
2003 2004 2005 2006 2007 2008
Improving Patient Care Between Psychiatrists and Primary Care Physicians
In follow-up to a meeting between the OPPA and representatives from the Ohio Coalition of Primary Care Physicians, a Patient Care Communicatin Form was developed by the group as a way to improve communications and coorindation of care for shared patients between primary care physicians and psychiatrists. OPPA members are strongly encouraged to utliize the form!
Patient Care Communication Form